7 REASONS WHY OUR CLIENTS ARE HAPPY AND KEEP COMING BACK

From time to time, I visit various massage therapy clinics around the GTA mainly because I have a strong desire to fuel my own wellness, but also because I like to see what other therapists and practitioners are doing. Believe it or not, I’m not very critical of my fellow colleagues because I understand how difficult it is to build a practice. However, being a massage therapist and a massage therapy client gives me great insight into offering the best service possible in my own practice at Avoshea Therapy & Wellness Clinic.  Check out the list below to see my top seven practices that keep me happy as a client and a massage therapist.

1.   Experienced and knowledgeable therapist 

Our Massage Therapist is registered with the College of Massage Therapists of Ontario and has been practicing massage therapy since 2008.  Check out her bio here.  You can be assured that your practitioner is trained and experienced to provide a safe and effective treatment.

2.  Customer Service is a top priority

At Avoshea Therapy, being comfortable and relaxed is a very important part of completing an effective treatment. It is imperative that our clients feel welcomed and appreciated from the minute they walk in the door to the time they leave.  Hence, why we take constructive feedback very seriously and always welcome it.

3.  Simplified Billing

While we accept the traditional methods of payment, cash, Interac, Visa, and MasterCard, we are set up to bill most extended health insurance providers directly.

As long as your insurance provider allows it, the payment for your treatment is processed electronically by your therapist hassle-free.

4.  Online Bookings and Appointments Manager

Whether you are an existing client or new client, all appointments can be booked seamlessly by logging onto our website 24 hours a day, 7 days a week to access our online calendar.  

If you’re laying in bed at 2 am, or sitting at your desk mid-day and you happen to remember that you need to book an appointment, not to worry, visit www.AvosheaTherapy.com.

5.  Paperless Documentation

Majority of our administrative tasks at Avoshea Therapy are completed online. For example:

  • All intake forms are completed online and safely uploaded in our records
  • Treatment progress notes are recorded online and stored in our fully secure online database
  • Receipts are sent directly to your e-mail once payment is received
  • Appointment reminders are sent via text or email

This method is very easy for both therapists and clients as well as it’s great for keeping our environment green.

6.  Variety Of Services To Choose From

Avoshea Therapy and Wellness Clinic offers Registered Massage Therapy and Clinical Skin Therapy Services.  Our therapist is trained to provide the following treatments:

  • General Swedish massage
  • Hot stone therapy
  • Trigger point therapy
  • Pregnancy massage
  • Postpartum massage
  • Infant massage
  • Infant massage classes
  • Movement Therapy
  • Meditation

The clinic is located inside the Hot Yoga Wellness Brampton studio which offers a variety of hot yoga classes.

Overall, we have quite a list of services and classes to choose from.

7. Clinic presentation

Our clinic has the perfect combination of beiges and browns with a few brighter colours throughout to make it a bit more fun. The colours coupled with the ambience certainly make for a great therapeutic experience.  Clients describe the clinic as:

Beautiful

Clean, simple, warm, and inviting

Check out our clinic video below and let us know what you think:

Book your appointment today and come see what all the fuss is about!

Share some of the things you look for when choosing a wellness clinic in the comments section below.